Frequent questions
Are my payments secure?
Every transaction within our site is secured using SSL encryption to protect the security of all our customers.
Which payment methods do you accept?
We accept all major payment methods: PayPal, Klarna, Mastercard, Visa, Google Pay... You can choose your favourite!
What is the shipping time?
The Holy Mount is an exclusive work made especially for you at the time of your order. The production and shipping time is 7-10 days. During the waiting time you will be constantly updated on the status of your order and you can take advantage of our 24/7 WhatsApp support.
How big is Monte Sacro?
The measurements of the Monte Sacro Lamp are: 40 cm W, 45 cm H and 10 cm D.
What benefits does it bring to my relaxation and meditation experience?
Our Zen Lamps contribute to relaxation thanks to the combination of soft lighting and fragrances of incense cones, thus creating a peaceful atmosphere conducive to contemplation.
Why do we use incense to relax?
Numerous scientific studies confirm the relaxing effects of the aroma of incense on humans. Many spiritual practices, in fact, associate incense because it helps create a tranquil atmosphere and promote a feeling of well-being.
What materials are used?
All our Zen Lamps are made exclusively with quality materials, from chestnut wood to the steel of the structure up to the fine ceramic, the dominant element of which all the decorations and sculptures are made.
How does lighting work?
Ama-Zen Lamps are equipped with the latest LED technology to ensure energy savings of up to 95% compared to old lighting sources. Built into the lamp is a small remote control with 3 buttons: 1 for on/off, 2 to increase or decrease the light intensity in 10 different levels. This is a warm light, specially designed to create a relaxing and enveloping atmosphere.
How are your Lamps powered?
Our Lamps are powered by a convenient USB socket, which allows compatibility with different power sources, such as wall outlets, computers, portable chargers and more. This allows you to enjoy your Zen Lamp flexibly and conveniently, wherever you are. We also want to point out that our Lamps do not work with batteries, due to our commitment to reducing environmental impact and avoiding the use of harmful resources.
How does the water flow work?
It's not water! But the scented smoke of the Incense that following the path specially created on the sculpture, generates this magical effect.
Is the lamp suitable for certain environments or furnishing styles?
Each Lamp is designed to fit into different environments and styles of furniture, from classic to modern, from oriental to contemporary. Its versatile and timeless design integrates harmoniously into a variety of contexts, adding a touch of elegance and serenity wherever it is placed.
What are the aromas of your incense cones?
Is incense smoke toxic?
Absolutely not. Our cones are made using only natural raw materials without the addition of dangerous chemicals, in order to protect 100% everyone's health and preserve the environment.